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TitanCard Policies

Guidelines – TitanCard

To receive a TitanCard, one of the following forms of Government issued photo identification must be presented:

  • Drivers License

  • State Identification Card

  • Passport

  • Military Identification card

 

Guidelines – Titan Dollars

The following are some important characteristics regarding Titan Dollars:

  • Purchases are debited (deducted from the balance) each time a purchase is made

  • Purchases cannot exceed your account balance

  • Purchases can only be made at on-campus venues including laundry and soda and snack vending machines

  • Cash cannot be withdrawn from your Titan Dollar account

  • Titan Dollars can not be used to purchase alcohol

 

Deposits – Titan Dollars

Deposits to your Titan Dollar account are accepted in the form of cash, check, money order or credit card.  Checks and money orders must be made payable to UW Oshkosh and should include your student ID number.  Titan Dollars can be deposited in the following manner:

  • In person at Titan Central located in Reeve Memorial Union

  • Use the self-serve deposit station in Scott Hall that accepts $1, $5, $10 and $20 dollar bills

  • By telephone at (920) 424-1234 (credit card only)

  • By mail to the following address:

UW Oshkosh
Titan Central
748 Algoma Blvd.
Oshkosh, WI 54901

 

Online Deposits (GET Funds)

As a convenience for students and parents, Titan Dollars can now be added on-line at any time of the day. GET Funds is a feature that allows students or guests to make a Titan Dollar deposit via credit card from the convenience of their own computer. This new program will also provide the ability to view your balance, check transaction history and report a lost TitanCard. There will be a $2.00 fee per deposit. For information on utilizing this convenient new service, go to GET Funds.

 

Refunds – Titan Dollars

Cardholders who have withdrawn from the University before the final week of the term or are no longer employed by the University may apply for a refund by filling out the Titan Dollar Refund Request Form and returning it to Titan Central.  Remaining Titan Dollars will first be credited toward any outstanding student account balance.  Refunds will be processed and disbursed through the Accounts Payable Office.  The following are not refundable: 

  • Balances under $10

  • Titan Dollars obtained as part of a meal plan

 

Unused Balances – Titan Dollars

Titan Dollars are valid until the last Friday of each Spring Interim in June. After that date, any remaining Titan Dollars on your TitanCard are forfeited. You can purchase a UW Oshkosh Gift Card before the end of Spring Interim with unused Titan Dollars, which is valid for 5 years after the date of purchase and can be used in the same manner as Titan Dollars.

 

Care for Your TitanCard

To protect your TitanCard, treat it with the same care as you would your driver’s license or a credit card. Damaging or altering the card is prohibited including, but not limited to, punching holes in or affixing stickers to the card. The cardholder is responsible for replacement costs when a card becomes damaged and is unusable. Titan Dollars will transfer to the cardholder's new card. The cost of a replacement TitanCard is $20.

 

Replacement Cards

A replacement card will be provided at no charge under the following circumstances:

  • Name change (must be verified with Registrar/PeopleSoft)

  • Change of university status (i.e., student to staff)

  • Defective card (at the discretion of Titan Central Manager)

 

Lost/Stolen Cards

The University of Wisconsin Oshkosh is not liable for the TitanCard after it has been issued. The authorized cardholder should immediately report loss or theft of a TitanCard to Titan Central or they can do so on-line by going to the online deposits page and following the instructions provided. The cardholder is liable for Titan Dollars spent until Titan Central receives notice. If you find your card you must physically bring it to Titan Central to remove the hold. Otherwise, a replacement card may be obtained from Titan Central with a valid government issued photo ID (Driver's License, State Identification Card, Passport or Military Identification Card). The cost for a new TitanCard is $20.

If your TitanCard has been lost or stolen and it has been linked to act as your UW Credit Union ATM/debit card, contact UW Credit Union at 800-533-6773 or log in to Web Branch.

To reactivate your replacement TitanCard as your UW Credit Union ATM/debit card, visit any UW Credit Union branch.

 

Period of Validity/Card Security

The TitanCard is valid throughout the cardholder's length of registration/employment at the University (exception applies to authorized guests). The TitanCard is the property of the University of Wisconsin Oshkosh, which reserves the right to revoke its use or any accounts at any time. The TitanCard may only be used by the person to whom it is registered and is not transferable. If an unauthorized user presents a TitanCard to a cashier, the card will be confiscated. The University reserves the right to close any account that has been inactive for a period of 12 months.

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by jordan last modified Nov 04, 2013 12:35 PM
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